Hiring Guide

How to successfully and happily manage your virtual assistant

The StaffCastle hiring guide: eighteen short lessons in four parts, from my own years of hiring in the Philippines. Three minutes each. Start anywhere.

BEFORE YOU HIRE

1. What to hand off first
2. What it costs
3. Taxes and the law, in plain words
4. One person, part-time, or a team

HIRING

5. The job post
6. Reading applications and red flags
7. The interview
8. The paid test task
9. The offer

THE FIRST MONTH

10. Day one and week one
11. Tools, passwords and access
12. Training with screen videos
13. Communication that works

MANAGING

14. Paying on time, every time
15. Tracking time, or trust
16. Feedback, reviews and raises
17. Holidays, 13th month, days off and time zones
18. When it isn't working