About Me

• Expected Salary (PHP/mo): 30.000 ≈ $0.00/hr USD (approx.)
• Employment Hours Wanted: full-time
• English Level: Fluent English (self-rated)

Profile Summary

I have several years of experience in the customer service and technical support industry. I have experience assisting customers and guests with their hotel and flight reservations, handling inquiries, providing accurate information, and resolving concerns in a professional and timely manner. I also have experience responding to emails and managing customer requests while maintaining excellent communication and customer service.

In addition to customer service, I have experience working as a Technical Support Representative, where I assisted customers with technical concerns, troubleshooting, and resolving issues. I am familiar with various tools and systems, including Salesforce, Citrix, and Microsoft Outlook, as well as other internal tools and applications used for customer support and technical assistance.

Through my experience, I have developed strong communication, problem-solving, multitasking, and customer-handling skills. I am comfortable working in a fast-paced environment, learning new tools and processes, and providing quality service while maintaining professionalism and a positive attitude.