About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

1. I worked in a BPO company for 10 years as a CSR, TSR, Sales Rep and Chat support. I have experience communicating with different types of people, listening to their needs, and building positive relationship. I have handled tasks that required patience, empathy, problem solving, and clear communication. I am comfortable using phones, messaging applications, email, and basic computer tools to communicate, organize information, and follow up with people.

2. I am good at listening carefully, understanding people’s concerns, and responding calmly and respectfully. I can communicate clearly, show empathy, remain patient, and handle sensitive situations responsibly. I am also good at identifying when someone may need additional support and taking appropriate action to help keep them safe.

3. My strongest traits are reliability, compassion, patience, responsibility, and good communication. I take people’s concerns seriously, remain professional in difficult situationstt, and follow procedures carefully. I am willing to learn, accept feedback, work well with others, and stay focused on completing my responsibilities effectively.