About Me

• Hours wanted: Part-Time
• Internet Speed (Mbps): 314.07 Mbps down / 461.94 Mbps up (speed test submitted)
• English Level: Fluent English (self-rated)
• Tools & Software: Google Workspace, Microsoft Ecosystem, Notion, ClickUp, Slack, Meta Business Suite, Canva, ChatGPT, Claude, Fireflies, Synthesia, NICE IEX

Profile Summary

👋 About Me

Hi! I’m Norman Aceron, although I’ve always wanted people to call me Ace. Somehow, I still end up introducing myself as Norman. I’m a strategic professional who thrives at the intersection of project management, operations, learning and development, process improvement, knowledge management, and technology.

Throughout my career, I’ve enjoyed turning complex ideas into practical solutions that improve efficiency, strengthen collaboration, and create measurable business impact. Whether I’m leading cross-functional initiatives, designing learning experiences, documenting processes, building dashboards, or implementing AI-powered workflows, my goal remains the same: to transform insights into impact by creating systems that help people work smarter.

🤖 AI-First Philosophy

Artificial intelligence has become an integral part of how I work, not as a replacement for expertise, but as a collaborator that accelerates momentum. I use AI to eliminate the friction of starting from scratch, rapidly organize information, generate ideas, automate repetitive tasks, and explore multiple solution paths. Every deliverable is then refined through critical thinking, business context, professional experience, and human judgment.

To me, AI is most valuable when it allows people to spend less time producing work and more time solving meaningful problems.

⚡ My Working Rhythm

I organize my work around the type of thinking each task requires. The first half of my day is typically dedicated to deep-focus work such as strategic planning, project management, process improvement, analysis, documentation, and solution design. The second half shifts toward meetings, stakeholder collaboration, email, chat, and operational support. This rhythm helps me consistently produce thoughtful, high-quality work while remaining responsive to changing business priorities. When urgent initiatives arise, I’m always prepared to adapt my schedule to deliver what matters most.

Outside of work, I recharge through travel, badminton, neighborhood walks, reading, quality sleep, meal preparation, and spending time in my faith. Maintaining balance helps me stay curious, energized, and continuously learning.

🛠️ Core areas of expertise include:

• Workforce Management (WFM)
• Learning & Development
• Business Process Improvement
• Knowledge Management
• Data Analysis & Reporting
• Dashboard Development
• Process Documentation & SOPs
• Microsoft Excel & Power Platform
• SharePoint & Notion
• Automation & Workflow Optimization
• Project Coordination
• Stakeholder Communication
• Cross-Functional Collaboration