
Results-driven and highly adaptable Virtual Assistant and Customer Service professional with extensive experience in
healthcare support, medical billing, insurance verification, prior authorization, patient coordination, and
administrative operations. Skilled in CRM and EMR/EHR systems, claims processing, payment posting, scheduling,
technical support, and customer service across email, chat, and phone. Seeking to contribute strong organizational,
communication, problem-solving, and multitasking skills to a dynamic organization while delivering accurate, efficient,
and high-quality service.