About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

Reliable, detail-oriented, and adaptable Virtual Assistant with experience in customer service, email management, administrative support, and digital funnel maintenance.

I have a proven track record of handling high-volume client communications (both phone and email), managing inboxes, and keeping digital operations running smoothly. My background includes handling 50+ inbound/outbound calls daily for US clients, transcribing audio with 98% accuracy, and building/updating funnels and lead magnets using GoHighLevel and Wix.

What I Bring to Your Team:

Customer & Phone Support: Professional, clear English communication with strong rapport-building skills.
Inbox & Admin Management: Efficient handling of customer inquiries, scheduling, and high-volume email streams.
Technical Skills: Hands-on experience with GoHighLevel, Gorgias, Wix, Canva, and Google Workspace.
Accuracy & Focus: Meticulous attention to detail and a commitment to zero errors.
Work Ethic & Traits:

100% Punctual & Reliable: I respect deadlines and stick strictly to agreed-upon working hours.
Follows Directions Precisely: I read instructions thoroughly to complete tasks accurately the first time.
Fast Learner: Eager to master new software, CRMs, workflows, and client-specific processes with minimal supervision.
Tools & Software
CRM & Funnel Tools: GoHighLevel
Customer Support Platforms: Gorgias
Website & Design Tools: Wix, Canva
Task & Communication Tools: Slack, Google Workspace (Gmail, Docs, Sheets, Calendar), Buffer, Squareup