About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

– Healthcare Operations & Administration: Experienced in healthcare operations, medical administration, insurance verification, benefits verification, and prior authorization support.
– Medical Virtual Assistance: Experienced with administrative support, patient information management, documentation, scheduling, follow-ups, and maintaining accurate healthcare records.
– Insurance & Prior Authorization: Skilled in verifying insurance eligibility and benefits, reviewing coverage information, gathering documentation, and supporting authorization processes.
– Data & Documentation: Strong attention to detail when entering, reviewing, organizing, and maintaining medical and administrative data.
– Pharmacy Background: Registered Pharmacist with professional experience requiring accuracy, confidentiality, clinical awareness, documentation, and adherence to established procedures.
– Tools & Systems: Comfortable working with EHR/EMR systems, healthcare portals, insurance websites, Microsoft Office, Google Workspace, spreadsheets, communication platforms, and other web-based healthcare systems.
– What I do well: I am organized, detail-oriented, dependable, and able to manage repetitive tasks without sacrificing accuracy. I can follow established workflows while also recognizing when something needs clarification.
– Reliable & Consistent: I take work commitments seriously, arrive prepared and on time, and make it a priority to complete assigned tasks properly and within deadlines.
– Follows Directions: I listen carefully, follow instructions and standard operating procedures, and make sure I understand expectations before moving forward.
– Eager to Learn: I learn new systems, processes, and workflows quickly and am comfortable adapting to new tools and responsibilities.
– Professional & Accountable: I communicate respectfully, take ownership of my responsibilities, and understand the importance of confidentiality and professionalism when handling sensitive healthcare information.
– Team-Oriented: I work well independently but can also collaborate effectively with supervisors, healthcare professionals, and other team members.