About Me

• Hours wanted: Open to Either
• English Level: Fluent English (self-rated)

Profile Summary

Result-oriented and highly skilled BPO professional with 19 years of extensive experience in the industry. Adept at managing diverse roles, including nearly 1 year as Sales Manager, 3 years as a B2B Associate Sales Manager, 5 years as a B2B Renewal Sales Representative, 2 years as a Technical Support Representative (Computer Tech, QuickBooks Tech), and 8 years as a B2C Customer Success Representative, handling inbound sales. Proven track record in driving revenue growth, building and nurturing client relationships, and ensuring customer satisfaction. Strong expertise in B2B sales strategies, technical problem-solving, and providing exceptional customer service. Possess excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams. Committed to delivering high-quality results and exceeding customer expectations.