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Darryl Catalya Labaya General Virtual Assistant

VIRTUAL ASSISTANT

About Me

CategoryVirtual Assistant — All Duties
  • Expected Salary (PHP/mo): 35000 ≈ $3.49/hr USD (approx.)
  • Employment Hours Wanted: full-time
  • English Level: Fluent English (self-rated)

Profile Summary

Thank you for the opportunity to introduce myself. My name is Darryl and I bring ten years of extensive experience in the BPO industry, supporting clients based in the United States. My professional journey began in technical support, where I developed a strong foundation in customer communication, problem solving, patience, and professionalism while assisting American customers daily. This early experience taught me how to listen actively, remain calm under pressure, handle difficult conversations with empathy, and represent a brand with excellence and integrity. These are skills I still carry today when speaking with busy executives and business owners across America every single day with confidence and respect.

For the past five plus years, I have specialized in B2B telemarketing, outbound lead generation, and appointment setting for the US market, which has become my core expertise and true passion. In this capacity, my primary focus has been conducting high volume outbound cold calls targeting key business decision makers across diverse industries such as healthcare, construction, home improvement, information technology, logistics, professional services, real estate, and software as a service. I regularly engage with chief executive officers, business owners, founders, partners, vice presidents, directors, and operations managers who make final purchasing decisions for their organizations and teams.

My daily responsibilities encompass the complete outbound sales cycle for appointment setting. I consistently perform one hundred fifty to two hundred fifty dials per day, strategically navigating gatekeepers, receptionists, and executive assistants with respect and professionalism to reach decision makers. Once connected, my approach is consultative, conversational, and human, not robotic. I prioritize building immediate rapport within the first ten seconds, establishing credibility, asking intelligent discovery questions to uncover current challenges, business goals, budgets, timelines, and pain points, and actively listening to qualify prospects against our ideal client profile perfectly every single time.

I am highly skilled in objection handling, addressing common pushbacks such as not interested, we already have a provider, we have no budget, just send me an email, or now is not a good time. I do not take rejection personally; instead, I reframe, provide value, and guide the conversation toward a logical next step. My ultimate goal is to secure a qualified, high intent appointment directly on the client calendar using tools like GoHighLevel, HubSpot, Salesforce, Calendly, and Google Calendar while ensuring confirmation and timely reminders for both parties.

I maintain excellent CRM hygiene, accurate dispositions, detailed notes, and structured follow up sequences via calls, emails, and text messages to maximize show up rates and conversion opportunities. I understand that quality matters more than quantity; a good appointment setter delivers appointments that actually show up and convert into revenue and long term loyal clients. I am metrics driven, reliable on US hours, fluent with neutral accent, coachable, resilient, competitive, loyal, and dedicated to results. I am seeking a long term partnership where I can contribute my decade of experience, consistently fill your pipeline, and grow with your company long term for many successful years ahead together as one high performing team.