About Me

• Hours wanted: Open to Either
• English Level: Fluent English (self-rated)

Profile Summary

1. * Customer Service Associate for a US-based telecommunications company
* Title Examiner/Title Processor for a Hawaii-based Title & Escrow company
* Assisted and supervised title examiners handling US real estate records
* Admin Assistant and Client Excellence Coordinator for a US-based accounting firm
* Provided client support through calls and emails
* Assisted with payroll-related tasks and reports
* Coordinated tasks, followed up on requests, and maintained accurate records
* Used Tools: Salesforce, Monday.com, Microsoft Office, Google Workspace, and accounting/payroll systems.

2. * Customer service and professional communication
* Administrative support and coordination
* Research, data gathering, and attention to detail
* Handling multiple tasks and meeting deadlines
* Following processes and instructions accurately
* Learning new tools and procedures quickly
* Working independently while knowing when to ask for clarification
* Maintaining accurate records and completing tasks thoroughly

3. *Reliable: I take my responsibilities seriously and make sure assigned work gets completed.
*Never late: I value other people’s time and make it a priority to be on time and prepared.
*Follows directions- A good listener: I follow instructions carefully and make sure I understand expectations before starting a task.
*Eager to learn: I am comfortable learning new systems, processes, and responsibilities.
*Adaptable: I can adjust when priorities or tasks change and step in where support is needed.
*Detail-oriented: I check my work carefully to minimize errors and avoid confusion.
*Accountable: I take ownership of my work and communicate when I need clarification or assistance.
*Team-oriented: I work well with others and communicate respectfully with both clients and colleagues.