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Crestabelle General Virtual Assistant

VIRTUAL ASSISTANT
  • Philippines

About Me

CategoryVirtual Assistant — All Duties
  • Hours wanted: Full-Time
  • English Level: Fluent English (self-rated)
  • Tools & Software: -CANVA -CHATGPT -GEMINI -CAPCUT

Profile Summary

I am a hardworking, responsible, and dedicated professional who believes that every opportunity to work is an opportunity to grow, learn, and give my best. Throughout my career, I have learned to remain committed even when things are challenging, and I always do my best to complete my responsibilities with honesty and determination.

I may not have the perfect background or the most extensive experience for every position, but I am willing to learn, adapt, and put in the effort needed to become a valuable part of the team. I take every responsibility seriously because I understand the importance of having stable work and being able to build a better future through my own efforts.

I am looking for an opportunity where I can use my skills, contribute to the company, and continue developing professionally. If given the chance, I will work with dedication, respect, and gratitude, and I will do my best to prove that your trust in me is worthwhile.

Experience

  • ESL TEACHER

    Apr 2019 – Jan 2020

    -Plan and deliver engaging English lessons based on students’ needs and proficiency levels.
    -Teach grammar, vocabulary, pronunciation, reading, writing, listening, and conversational English.
    -Assess students’ English proficiency and monitor their progress.
    -Provide constructive feedback and individualized support.

  • SALES & DOCUMENTATION ACCOUNT OFFICER

    Mar 2021 – Dec 2017

    -Coordinate with Marketing and other departments to support sales campaigns and ensure smooth transactions.
    -Develop and implement sales strategies to achieve company targets and increase revenue.
    -Lead, supervise, and motivate the sales team to maximize performance and productivity.
    -Evaluating and verifying borrowers’ proof of income and supporting documents prior to reservation to ensure completeness and accuracy.
    -Printing, organizing, and docketing documents in preparation for submission with the Register of Deeds and Pag-Ibig Fund
    -Processing loan-related documents required for Pag-IBIG Fund send-out and take-out transactions.
    -Reviewing and conducting final document checks prior to the send-out of requirements to Pag-IBIG Fund, ensuring that all documents are complete and properly accomplished.
    -Coordinating with clients through phone calls and other communication channels to follow up on pending requirements and facilitate timely submission of compliances.

  • TELEMARKETER/CUSTOMER SERVICE REPRESENTATIVE

    Feb 2011 – Jan 2012

    -Make outbound calls to customers when required.
    -Provide accurate information about products, services, accounts, or company policies.
    -Resolve customer complaints and concerns efficiently and courteously.
    -Process customer requests, orders, payments, or account changes as needed.
    -Document customer interactions and update account information in the company system.