• Lead sourcing and prospecting Amazon agencies, e-commerce and business podcasts aligned
with the company’s Ideal Customer Profile.
• Pitch podcast hosts and producers to secure a booking spot for the Founder as a guest speaker
to build authority and brand awareness.
• Send cold emails to Amazon agencies to book a discovery call for the Founder.
• Track email replies and coordinates to Partnership Manager for follow-ups
• Performs quality assurance (QA) check for AI image generated by Selluna.AI

• Supervised and led the Lead Processing Specialists Team including the QA Team, streamline
ASIN review accuracy and Loom recording quality through structured coaching, KPI tracking, and
SOP enforcement.
• Implemented performance metrics and quality evaluation systems, identifying improvement areas
and increasing overall team efficiency and lead quality.
• Create, review and update SOPs and other training materials.
• Troubleshoot and resolved tool issues to prevent processing errors and reduce downtime.
• Collaborates with the Marketing Department for seamless workflows to maximize team efficiency,
elevate productivity, and achieve team goals.

• Led and trained newly hired Leads Processing Specialists, ensuring them to comply with
company SOPs and quality standards in all ASIN (Amazon Standard Identification Number)
reviews and Loom Recording.
• Reviewed and analyzed ASINs accurately, providing detailed feedback to maintain high-quality
lead processing.
• Troubleshot Application Errors such as Helium10 and Robomotion.
• Review and evaluate team members loom recordings output quality by tackling areas for
improvement, and coaching opportunities.
• Conducted hands-on training sessions on ASIN Review and Loom Recording techniques,
process workflows, and best practices for maximum efficiency and accuracy.
• Collaborated with team members to share insights, improve processes, and implement
improvements that enhance overall lead quality and team performance.
• Create KPI Metric for team member performance rankings.
• Developed and maintained documentation and SOPs updates to ensure consistent quality and
knowledge sharing within the department.

• Review and analyze ASIN (Amazon Standard Identification Number) accurately based on Criteria
and SOPs.
• Process and record detailed and clear ASIN reviews through Robomotion automation and Loom.
• Conducts Lead Generation through Amazon.
• Collaborate, share insights and feedback with the team to improve the leads processing
department and ensure best practices are being followed.