About Me

• Hours wanted: Full-Time
• Internet Speed (Mbps): 100 Mbps (speed test submitted)
• English Level: Very Good English (self-rated)

Profile Summary

1. What work have you done?
* 17+ years in BPO, customer service, sales, technical, and healthcare support.
* Handled inbound/outbound calls, scheduling, insurance verification, and customer concerns.
* Used CRM, Shopify, Microsoft Office, Google Workspace, Zoom, Teams, and Citrix.

2. What are you good at?
* Customer service and building rapport.
* Sales, objection handling, and problem-solving.
* Multitasking and handling high-volume work.
* Quick learner with strong communication and attention to detail.

3. What makes you a good employee?
* Reliable and punctual.
* Follows instructions and company procedures.
* Hardworking and accountable.
* Open to feedback and eager to learn.
* Works well under pressure and with a team.