
I have over 20 years of experience in customer service, sales, BPO, e-commerce, and financial services, supporting U.S. customers by phone, email, and chat. I have handled loan applications, sales, order management, customer concerns, billing, and technical support. I’m good with CRM systems such as Salesforce, HubSpot, and Zoho, as well as Microsoft Office and Google Workspace. I’m reliable, punctual, follow instructions carefully, and take responsibility for my work. I’m also adaptable, work well independently, and am always willing to learn new tools and processes.