
Work Experience: 5 years of experience in Human Resources in the BPO industry, working as an HR Generalist and HR Specialist. My experience includes employee relations, handling employee concerns and grievances, benefits administration, maintaining HR records and documentation, supporting payroll-related processes, reporting, and daily HR administrative tasks.
Skills: HR administration, data entry, record keeping, document management, benefits administration, employee support, reporting, maintaining trackers, and attention to detail.
Tools: Microsoft Excel, Microsoft Word, Google Sheets, Google Workspace, email, and internal HR systems.
What I’m Good At: I am organized, detail-oriented, and able to manage multiple tasks while keeping records and trackers accurate and updated. I am also comfortable handling confidential employee information.
What Makes Me a Good Employee: I am reliable, responsible, and committed to completing my work on time. I follow instructions carefully, communicate professionally, and am willing to learn new tools and processes. I take my work seriously, pay attention to details, and always try to improve and contribute to the team.
Handled employee concerns, grievances, and workplace issues.
Assisted in administrative hearings and employee relations matters.
Supported HR compliance and company policies.
Maintained accurate HR records and documentation.
Assisted with day-to-day HR operations and employee support.
Coordinated with employees and management to address HR-related concerns.
Administered employee benefits, including SSS, Pag-IBIG, maternity, and sickness benefits.
Assisted employees with benefit-related concerns and inquiries.
Processed government contribution payments and related documents.
Maintained accurate employee records, HR files, and documentation.
Supported payroll-related processes, reports, and data verification.
Updated trackers and HR databases while ensuring data accuracy.
Assisted with daily HR administrative tasks and employee support.