About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

• I worked 2 years for a BPO company in the Philippines handling inbound call and outbound calls as a Sales and Retention Agent.
• Technical Support – Telco handling VoIP phones, Internet and TV for 5 years.
• Dental Customer Advocate (1 and a half years) Provider Side – handled Eligibility and Benefits, Claims and Prior authorization.
• Intake/ Referral Coordinator (HomeCare and Hospice) – handled all incoming patient referrals from all channels from start till patient gets admitted. Used DSL as EMR tool.