About Me

• Hours wanted: Open to Either
• English Level: Fluent English (self-rated)

Profile Summary

• I have 1 year of experience in client-facing roles, handling customer concerns and guiding clients through different processes.

• I also have 3 months of chat support experience, assisting clients through chat and providing clear and professional responses.

•I am experienced with Slack, GoHighLevel, and LiveAgent, including handling multiple conversations, providing client updates, managing calendars, and escalating concerns with complete details.

• I am good at communication, customer support, problem-solving, multitasking, and following instructions.

• I am reliable, organized, patient, and attentive to detail. I learn new tools and processes quickly, meet deadlines, and take responsibility for completing my tasks properly.

• I can work independently with minimal supervision while maintaining professional communication and good service.