
💼 Work Experience
• Customer Service Representative, Alorica — Consistently achieved strong KPIs, earned multiple commendations and performance incentives for delivering quality service
• SK Chairperson, Brgy. San Roque, Oras, Eastern Samar — Led community programs, managed youth initiatives, and received multiple recognitions for public service
🛠️ Skills
• Excellent verbal and written communication
• Customer service & problem-solving
• Team leadership & community organizing
• Time management & multitasking
• Active listening & quick learning
• Basic computer proficiency (MS Office, internet & email)
🧰 Tools I Use
• Microsoft Office (Word, Excel, PowerPoint)
• Email & web browsers
• Customer relationship management (CRM) platforms
• Standard office equipment
✅ What I Bring — The Traits Employers Value Most
• Reliable & dependable — You can count on me to show up, do my job well, and follow through on every commitment
• Always punctual — I value your time and mine; I arrive early and am ready to work when my shift starts
• Follows instructions well — I listen carefully, understand expectations, and follow guidelines accurately the first time
• Eager & willing to learn — I embrace training, welcome feedback, and quickly adapt to new tasks and processes
• Honest & respectful — I treat everyone with respect, take responsibility for my work, and uphold strong integrity