About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

💼 Work Experience

• Customer Service Representative, Alorica — Consistently achieved strong KPIs, earned multiple commendations and performance incentives for delivering quality service

• SK Chairperson, Brgy. San Roque, Oras, Eastern Samar — Led community programs, managed youth initiatives, and received multiple recognitions for public service

🛠️ Skills

• Excellent verbal and written communication

• Customer service & problem-solving

• Team leadership & community organizing

• Time management & multitasking

• Active listening & quick learning

• Basic computer proficiency (MS Office, internet & email)

🧰 Tools I Use

• Microsoft Office (Word, Excel, PowerPoint)

• Email & web browsers

• Customer relationship management (CRM) platforms

• Standard office equipment

✅ What I Bring — The Traits Employers Value Most

• Reliable & dependable — You can count on me to show up, do my job well, and follow through on every commitment

• Always punctual — I value your time and mine; I arrive early and am ready to work when my shift starts

• Follows instructions well — I listen carefully, understand expectations, and follow guidelines accurately the first time

• Eager & willing to learn — I embrace training, welcome feedback, and quickly adapt to new tasks and processes

• Honest & respectful — I treat everyone with respect, take responsibility for my work, and uphold strong integrity