About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

Technical Support Representative with experience in troubleshooting, customer service, and problem resolution in fast-paced BPO environments. Skilled in handling email and phone inquiries, delivering clear communication, and applying critical thinking to resolve technical issues. Seeking opportunities in customer service and technical support roles abroad to contribute to service excellence and innovation.

KEY SKILLS
• Technical troubleshooting and customer support
• Customer service excellence
• Effective communication (phone, email, chat)
• Time management and organization • Problem-solving and critical thinking • Teamwork and collaboratio