About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

I have 5+ years of experience in customer service, sales support, and technical support, including roles at iQor and Concentrix.
I’ve handled customer inquiries, order processing, technical troubleshooting, account concerns, and sales support.
I’m good at problem-solving, communication, documentation, multitasking, and learning new tools, with basic knowledge of Zendesk, Gorgias, and Shopify.
I’m reliable, punctual, follow instructions carefully, and make sure my tasks are completed accurately and on time.
I’m a fast learner who takes initiative, adapts to new processes quickly, and can work independently with minimal supervision.