About Me

• Hours wanted: Full-Time
• English Level: Very Good English (self-rated)
• Tools & Software: My technical tool expertise includes Salesforce, AVAYA softphone, Amazon Web Services (AWS), AURA, 3CX, Microsoft Office 365, and Google Workspace.

Profile Summary

I am Ehrlyn B. Delantar, a Technical Support Specialist living in Barangay Tatalon, Quezon City. From February 2024 to March 2026, I worked as a Technical Support Specialist at Qualfon in Cebu City, where I assisted customers with mobile credit purchases, diagnosed hardware, software, and network issues across mobile devices, and configured handset settings for international calling.
​I specialize in both iOS and Android platforms, paired with technical problem-solving, customer satisfaction, inbound and outbound sales, and accounting. My technical tool expertise includes Salesforce, AVAYA softphone, Amazon Web Services (AWS), AURA, 3CX, Microsoft Office 365, and Google Workspace.
​Regarding my education, I graduated from Senior High School under the General Academic Strand at Bagainga Integrated School in Cebu City (2016–2021). I also completed undergraduate coursework toward a Bachelor of Science in Accountancy at Colegio dela Purisima Concepcion in Roxas City, Capiz (2023–2024), where I studied financial record-keeping, balance sheet and income statement preparation, and compliance auditing.