About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

I have experience working as a Customer Service Associate in a BPO setting, where I handled inbound and outbound calls, assisted customers with their concerns, verified and updated information, followed up with customers, and used CRM systems and other computer tools. I am good at communicating with customers, active listening, data entry, organizing information, following instructions, managing my time, and learning new tools and processes. I consider myself a reliable and responsible employee because I make sure to be on time, follow directions carefully, and complete my tasks properly. I am also patient, willing to accept feedback, and eager to learn new things. I can work independently when needed, but I also work well with a team and always try to do my best in every task given to me.