About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

I have worked in the BPO industry for 10+ years, in different types of service such as Customer/Technical Support, Back Office, Sales, and Team Management. I have also supported inbound calls, email, and live chats and different tools like CRM, Zendesk, GDS, JIRA, Notion, Slack, G Suite, Mac/Windows OS. I can work independently and as a part of a team. I ensure that tasks are executed according to the guidelines but not afraid to take risks doing something outside the box. I approach issues with the goal of finding positive solutions.