About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

I have experience in customer support, e-commerce, and lead generation. I’ve handled chat, email, phone support, and social media as well as returns, refunds, managed orders, and delivery concerns and used tools such as Shopify, Freshdesk, Zendesk, and Google Workspace.

I’m good at communicating with customers, solving problems, staying organized, and learning new tools quickly. I’m also comfortable working independently.

I’m reliable, honest, patient, and responsible. I pay attention to details, take my work seriously, and always try to give my best.