About Me

• Expected Salary (PHP/mo): 45000 ≈ $4.48/hr USD (approx.)
• Employment Hours Wanted: full-time
• Internet Speed (Mbps): 100 mbps ✓ verified
• English Level: Fluent English (self-rated)
• Tools & Software: Slack, zendesk, microsoft office, CRM tools

Profile Summary

I have experience in customer service, phone sales, lead generation, and appointment setting. My responsibilities included handling inbound and outbound calls, assisting customers with inquiries and concerns, qualifying leads, following up with prospects, scheduling appointments, documenting customer information, and providing professional support through phone, email, and chat. I am comfortable using CRM systems, Google Workspace, Microsoft Office, email, chat platforms, and other tools needed to manage customer and administrative task.
I am good at communicating with customers, building rapport, active listening, handling objections, problem-solving, and following up with leads. I am also organized, detail-oriented, adaptable, and able to manage multiple tasks while maintaining accuracy and professionalism.
I am dependable, hardworking, patient, responsible, and willing to learn. I take feedback positively, adapt quickly to new processes, stay committed to my responsibilities, and always try to provide quality work. I also have a strong sense of accountability and remain motivated to achieve both individual and team goals.