About Me

• Expected Salary (PHP/mo): 35000 ≈ $3.49/hr USD (approx.)
• Employment Hours Wanted: full-time
• English Level: Fluent English (self-rated)

Profile Summary

I have almost two years of experience as a Customer Service Representative under the FableticsOS account, where I handled customer inquiries about orders, refunds, returns, charges, and account policies using tools such as Zendesk and Microsoft Office applications like Word, Excel, PowerPoint, and Outlook. I was also selected as a Tier 2 Agent, Contingent, handling more complex and escalated concerns, and worked as a FAST Apprentice, where I helped train and guide new hires. I am good at customer service, communication, problem-solving, multitasking, attention to detail, and working in a fast-paced environment. I am a reliable and responsible employee who values being on time, following directions, completing tasks properly, and working well with others. I am also eager to learn, open to feedback, adaptable to new tasks, and always willing to give my best effort.