About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

Dedicated and results-driven Customer Service and Sales Professional with over 12 years of experience across healthcare insurance, telecommunications, e-commerce, and virtual assistance. Strong background in sales, troubleshooting technical concerns, managing orders, and supporting clients through inbound and outbound communication. Experienced in administrative support, email management, content writing, and appointment setting. Recognized for excellent communication skills, attention to detail, and commitment to providing exceptional customer experiences. Adept at working in fast-paced environments and consistently meeting performance metrics while maintaining high-quality service.