
I worked as a team mentor and Subject Matter Expert handling customer support, UPS/FedEx shipping workflows, technician scheduling, and daily data reporting using Excel and Word. I excel at supply chain logistics, including demand forecasting, inventory control, data analysis, negotiation, supplier relationship management, and resolving technical issues while maximizing revenue through upselling. I am highly reliable, resilient, disciplined in following directions, exceptionally capable of working with minimal supervision, and always eager to learn new workflows to drive efficiency.