
1. What work have you done?
– Customer Service Representative – handled customer concerns, provided solutions, maintained records, and assisted customers with their needs.
– Appointment Setter – made outbound calls, qualified leads, handled objections, followed up with prospects, and scheduled appointments.
– GIS Assistant – managed geological databases, processed data, prepared maps and reports, and performed data quality checks.
– FOL Clerk – maintained shipment, inventory, and stock records and prepared reports.
– Administrative Support – handled documentation, attendance records, purchase requests, inventory monitoring, and budget tracking.
– Tools used: Microsoft Excel, Word, Google Sheets, Google Docs, CRM systems, email, GIS software, and other office tools.
2. What are you good at?
– Customer service and professional communication
– Appointment setting and outbound calling
– Data entry and data processing
– CRM management and record keeping
– Administrative support and documentation
– Microsoft Excel and Google Workspace
– GIS and database management
– Following workflows, scripts, and instructions
– Organizing information and checking data accuracy
3. What specific traits make you a good employee?
– Reliable and responsible with my work and commitments.
– Punctual and make an effort to be on time and prepared.
– I follow instructions carefully and make sure I understand the task before completing it.
– Eager to learn new tools, processes, and responsibilities.
– Detail-oriented and careful when handling data and documents.
– Adaptable and able to work independently or as part of a team.
– I take feedback positively and use it to improve my work.
– Hardworking and committed to completing tasks accurately and on time.