About Me

• Hours wanted: Open to Either
• Internet Speed (Mbps): 517.56 Mbps down / 90.58 Mbps up (speed test submitted)
• English Level: Fluent English (self-rated)
• Tools & Software: - Salesforce CRM - Healthcare Benefits & Claims Databases - Google Workspace - Microsoft Office Suite - Adobe Premiere Pro - Adobe After Effects - Adobe Photoshop - Adobe Lightroom - Canva - Gemini - ChatGPT

Profile Summary

– Work Experience: Handled classroom facilitation, new-hire onboarding, and live performance coaching for customer service teams. Monitored operational metric analysis and drove conflict de-escalation across cross-functional teams. Produced video edits, advanced color grading, digital layouts, and professional photography/videography for multimedia projects. Handled time-sensitive customer interactions.

-Skills & Core Competencies: Team leadership, management, and classroom facilitation. Live coaching, operational metric tracking, and conflict resolution. Video editing, advanced color grading, digital layout design, and videography. Clear cross-functional collaboration and communication in both English and Filipino

– Tools & Technical Suite: Salesforce CRM, healthcare benefits and claims databases. Google Workspace and Microsoft Office Suite. Adobe Creative Cloud, specifically Premiere Pro, After Effects, Photoshop, and Lightroom

– Work Traits: Consistently punctual, showing up early and ready to hit the ground running. Attentive to instructions, following standard operating procedures and operational guidelines accurately. Quick to absorb new technical systems, tools, and processes with an eager, proactive mindset. Dependable and accountable, keeping team workflows moving smoothly and meeting commitments reliably.