About Me

• Hours wanted: Open to Either
• English Level: Fluent English (self-rated)

Profile Summary

I have over six years of experience working in customer service, technical support, and content moderation across various call centers and healthcare settings. My work includes reviewing user-generated content for guidelines, making outbound calls for sales, verifying insurance eligibility and patient demographics, and handling technical support for Google Workspace, POS pin pads, and network systems. I am skilled at managing inbound and outbound calls, email, and chat communications, as well as conducting online research and solving complex issues. I am proficient with tools like Google Apps, Microsoft Office, and technical network tools. I am reliable, always punctual, follow directions precisely, and am eager to learn and adapt quickly.