
• I’d been a Property Consultant for DMCI Homes marketing their various condo developments. I used Meta Business Suite to generate leads and got quite adept at learning Capcut and Canva mostly to create my creatives. Consistency and integrity are the best traits to have in sales. Since I was an independent contractor, I became self-sufficient while delivering results.
• As a marketing associate for two years at Ingram Micro, I worked hand in hand with tools such as Podio/Citrix, SAP, and Excel. I was mainly keeping track of marketing inquiries, creating contracts, keeping track of invoices, and training new hires in LATAM countries with CRM & SOPs. Being organized and having a system was helpful since keeping track of everything for various departments in different countries was such a big task.
• For over five years, I had worked as a customer service representative (finance, telco, and retail) assisting customers in the US. The BPO is a wonderful place to work in as this was the grind where I got to hone my customer-handling and CRM troubleshooting skills. While I really enjoyed BPO, I acknowledge that things could get really pressured and exhausting due to the hundreds of calls every shift, with multiple irate calls. Though BPO was where it was grounded in me to be professional while under pressure while taking full responsibility for each call, however tedious.