About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

I worked as a Customer Service Representative for 1 year and 9 months at Teleperformance. I assisted customers with logistics and shipping inquiries, tracked orders, updated account details, and resolved issues using CRM and tracking software. I used headsets, computer systems, and communication tools daily while following all company procedures and meeting performance targets.
What are you good at is
I am good at communicating clearly in English, listening carefully to understand what people need, and finding practical solutions to problems. I stay calm when dealing with difficult situations, I type quickly and accurately, and I learn new systems and processes easily. I also work well both independently and as part of a team.
What specific traits make you a good employee is
I am highly reliable I always arrive on time and have a strong attendance record. I follow directions exactly and complete tasks thoroughly. I am eager to improve and willing to be trained. I am honest, respectful, and I take my responsibilities seriously. When I don’t know something, I ask the right questions rather than guess, and I always give my best effort.