About Me

• Hours wanted: Full-Time
• Internet Speed (Mbps): 10.63 Mbps down / 10.67 Mbps up (speed test submitted)
• English Level: Fluent English (self-rated)
• Tools & Software: QuickBooks, ChatGPT, Claude.ai, Xero, Canva, Hubstaff, Hubdoc, Smartsheet, Samsara, Smartmoving, Homebase, GHL, Hostfully, AppFolio, Podio, DoorLoop, Zillow, Nimbus, Propalt, Propertydata.co.uk, Google Workspace, Microsoft Office, RingCentral, Dialpad, PayPal, Payoneer, Asana, Trello, ClickUp, Monday.com, Slack, Zendesk.

Profile Summary

With 10+ years of customer service experience and over 5 years as a virtual assistant supporting clients across the U.S., Australia, and the U.K., I bring a proven ability to streamline operations, deliver reliable support, and adapt to diverse business needs. In my previous roles, I successfully managed a wide range of tasks, including customer service, data entry & research, content writing, recruitment, payroll, invoicing and billing, bank and credit card reconciliation, social media management, property research, property management, as well as calendar & email management. My expertise in tools such as Salesforce, Xero, Canva, and Google Workspace allows me to complete projects efficiently and with precision. I take pride in being highly organized and detail-oriented, while also thriving as a collaborative team player who enjoys sharing best practices to achieve shared goals.