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Lourdes Customer Service Virtual Assistant

Virtual assistant customer service
  • Philippines

About Me

CategoryCustomer Service & Chat Support
  • Hours wanted: Full-Time
  • English Level: Fluent English (self-rated)

Profile Summary

I work with CIMET for more than 2 years as Sale’s operation specialist.
It is a call center handle, Energy, Solar, Telco account.
It is basically a pure sale account.
I do work under back office support team
My role is to support the team by making sure the sale process run smoothly and efficiently.making sure that the team process the order correctly, checking the contract first and following customer request.that was the current work I am doing with my current employer.
But before joining CIMET, I work at Ibex , I stay there for almost 9 years.where I was promoted as a TEAM MANAGER for 2 years.
Because of my strong performance, realibility, and ability to support and guide my colleagues.