About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

Results-driven Restaurant Management, Human Resources, and Operations professional with more than 15 years of progressive experience in restaurant and food service operations, human resources, recruitment, field operations, employee relations, workforce management, training, and administration. Proven experience in restaurant leadership, overseeing day-to-day store operations, manpower scheduling, staff supervision, customer service, inventory control, cost management, quality assurance, food safety, cleanliness and sanitation, and compliance with company standards.
Experienced in leading and developing teams, managing staffing requirements, implementing operational procedures, monitoring employee performance, coordinating recruitment and deployment, and ensuring efficient and profitable operations. Strong background in restaurant operations, people management, training and development, workforce planning, recruitment, payroll coordination, inventory management, cost control, food safety, quality management, and employee relations.
Combines hands-on food service and restaurant management experience with extensive HR and operations expertise, providing a well-rounded leadership approach to managing people, processes, and business performance. A graduate of Bachelor of Science in Information Technology, with additional training in Safety Officer 2, Basic Labor Standards, Food Safety, Product Quality, Leadership, Feedback Management, Cleanliness and Sanitation, and Operations Management.