About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

Hardworking, reliable, and customer-focused professional with 5 years of experience in customer service, sales, technical support, and retention in the BPO industry. Skilled in handling customer inquiries, billing concerns, troubleshooting, sales, and difficult situations while providing excellent customer service. Strong communicator with good problem-solving, active listening, multitasking, and relationship-building skills. Adaptable to new tools and fast-paced work environments, with a strong commitment to achieving team and company goals.