
With over a decade of experience in customer service across BPOs, contact centers, events, and hospitality, I bring a unique blend of expertise in customer relations, office management, and technical support. My career has spanned both local and international roles in Dubai and Singapore, where I honed my ability to engage with diverse clients and business cultures. I am passionate about leveraging my skills to help start-up companies expand, streamline operations, and establish a global presence. Driven by continuous learning and innovation, I aim to contribute to organizations that value growth, efficiency, and customer-centric excellence.
General Inquiry / Disputes / Online Banking / Banker Support
General Inquiry / Product Site Support / Mentor / Internal Consultancy Services / Disputes and Claims / Call review and quality improvements for other teammates. Handled Voice / Email / Chat Support.
General Inquiry / Technical Support / Supervisor Calls
General Inquiry / Billing Inquiry / Mobile and Internet Services Troubleshooting / Cable & Fibre Broadband Relocations / Supervisor Calls