About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

I am a dedicated, detail-oriented, and results-driven professional with over 16 years of experience in tollway operations, specializing in supervisory management, backend operations, customer relations, and account management. As a former Supervisor at Intelligent E-Processes Technologies Corp., I developed strong expertise in team leadership, administrative support, process improvement, customer concern resolution, and operational coordination.

In addition to my supervisory responsibilities, I also served as an Assistant to the General Manager, where I managed calendars, coordinated meetings, prepared reports and presentations, handled confidential documents, and provided executive administrative support. These experiences strengthened my organizational, communication, time-management, and multitasking skills, enabling me to effectively support executives and contribute to efficient day-to-day business operations.

I have also completed VA Bar training in Social Media Management, Lead Generation, Administrative Support, and Email and Calendar Management. I am a fast learner, organized, hardworking, and committed to delivering accurate, efficient, and high-quality results. I am eager to bring my experience, adaptability, and strong work ethic to a company where I can contribute to its success and continue growing professionally.