About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

Work Experience: 27 months of BPO experience in 3 companies, handling Telecommunications and Financial accounts as a CSR and TSR.

Skills: Customer service, communication, troubleshooting, problem-solving, multitasking, attention to detail, and teamwork.

Tools: CRM/customer support systems, ticketing systems, email, chat, and office applications.

Employee Traits: Reliable, punctual, dedicated, patient, responsible, follows instructions, eager to learn, adaptable, and persistent.