About Me

• Hours wanted: Open to Either
• Internet Speed (Mbps): 94.56 Mbps down / 94.49 Mbps up (speed test submitted)
• English Level: Very Good English (self-rated)
• Tools & Software: Canva, Trello, Adobe Creative Cloud, Krita

Profile Summary

I have experience in a customer service role where I assisted customers via email, live chat, and calls. In the same campaign, I was promoted as a member of the QA team, where I evaluated agents’ transactions, helped improve our processes, and ensured that we met the clients’ quality standards. I also had brief experience in being a student teacher and an SEO writer for a B2B website/campaign.
I have a keen eye for detail which makes mistakes such as typos and inconsistencies hard for me to miss. I am good at helping people, both customers and workmates, and I take initiative in doing so. I also have creative skills such as in illustration and am currently working towards a certificate from an online graphic design course.
In addition, I am hard working, a fast and eager learner, reliable, proactive, and independent.