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Romasel Customer Service Virtual Assistant

Virtual Assistant, Executive assistant
  • Philippines

About Me

CategoryCustomer Service & Chat Support
  • Hours wanted: Full-Time
  • Internet Speed (Mbps): 174/236 mbps (speed test submitted)
  • English Level: Fluent English (self-rated)
  • Tools & Software: Claude, GHL, APOLLO, ZENDESK, VMWARE

Profile Summary

I have experience in both BPO and Freelancing or VA industry in Sales, Technical Support, Customer Service, Lead Generation, Appointment Setting, Cold Calling, Payroll and Taxes, Healthcare Assistance, Product Listing, Phone/Chat Support, and Email Marketing, and I am proficient in tools such as Salesforce, Apollo, Jira, Slack, Zendesk, Citrix, VMware, Inside Chat, Sterling Dynamics, and GCL; what makes me a good employee is that I am always on time, have a strong work ethic, am adaptable and a fast learner who welcomes new opportunities and challenges to grow and contribute long-term.

Education

  • AMA Computer College

    Jun 2019 – Jan 2022

Experience