
Results-driven IT and Operations Professional with over 15 years of diverse experience spanning remote technical support, virtual assistance, and logistics management. Proven track record in helpdesk troubleshooting, administrative workflows, and specialized back-office support, including insurance underwriting assistance and operational oversight. Combining deep technical acumen with creative expertise in graphic design and video editing, I offer a versatile skill set that drives end-to-end operational efficiency, seamless client communication, and compelling visual media solutions.