About Me

• Hours wanted: Open to Either
• Internet Speed (Mbps): 92 (speed test submitted)
• English Level: Fluent English (self-rated)
• Tools & Software: Canva, Chatgpt, Google Gemini, Claude, Microsoft 365, Google workspace, adobe photoshop, capcut
• Video Introduction: Watch my video introduction

Profile Summary

My name is Vincent, and I have over four years of experience in Quality Assurance, administrative support, data management, customer service, and training.

In my most recent role at Accenture, I worked as a Quality Analyst and Subject Matter Expert, where I handled audits, reports, process documentation, and supported my team with different operational needs. Aside from my main responsibilities, I also served as an administrative support or secretary to my supervisor, where I handled various ad hoc tasks.

including creating and maintaining dashboards in Google Sheets, updating weekly and monthly business reports, monitoring attendance, organizing Google Docs and databases, preparing trackers, and creating visual reports for management and client presentations.

I also have experience in customer service where I handled calls from the provider’s office while following HIPAA guidelines, corporate training, and content review, which allows me to adapt easily to different types of virtual assistant work.