About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

**1. What work have you done?**

* I’ve worked as a Healthcare VA handling patient scheduling, insurance verification, patient calls, and provider communication.
* I also have BPO customer service experience, including handling high-volume calls and resolving customer concerns.
* I’ve used tools like ModMed, Practice Fusion, WebPT, Dialpad, Outlook, and Google Workspace.

**2. What are you good at?**

* I’m good at communicating with patients and providers.
* I’m comfortable with scheduling, insurance verification, and handling calls.
* I stay organized and can manage multiple tasks, even when things get busy.

**3. What specific traits make you a good employee?**

* I’m reliable and always make sure I’m on time.
* I follow instructions and take my responsibilities seriously.
* I’m willing to learn new tools and processes.
* I’m easy to work with, professional, and always try to do my best.