
I have 4+ years of experience in healthcare support and administration, including prior authorization, insurance verification, medical records, referrals, and healthcare operations. I am organized, detail-oriented, and experienced in handling documentation, data entry, follow-ups, email support, and customer communication. I have worked with tools and platforms such as Silna Health AI, Availity, Brightree, Azalea Health EHR, eFax, Freshdesk, PandaDoc, Spectrum VoIP, Dialpad, and Google Workspace. I am reliable, follow instructions well, meet deadlines, and can work independently. I am also comfortable learning new tools and processes.