About Me

• Hours wanted: Full-Time
• Internet Speed (Mbps): 200 mbps (speed test submitted)
• English Level: Fluent English (self-rated)

Profile Summary

I have more than three years of experience in Customer Service. I’m now transitioning into Virtual Assistance because I want to use my skills and experience to help businesses stay organized, efficient, and productive.

Throughout my customer service career, I’ve handled technical support, financial accounts, emails, chats, and phone support for US-based clients. I’m passionate about helping people, and I take pride in providing top-notch customer service. I was also recognized as a top-performing agent on both accounts that I handled.

Working in customer service has taught me the importance of patience, empathy, effective communication, and problem-solving. It also helped me become more adaptable, organized, and comfortable working in a fast-paced environment. I’ve worked closely with different teams and learned how to manage multiple tasks efficiently while maintaining clear and professional communication.

I’m organized, detail-oriented, proactive, and dependable. I like keeping things organized and making sure tasks are completed accurately and on time. I’m also familiar with tools such as Google Workspace, CRM platforms, Salesforce, and Microsoft Office.
I’m excited to bring my customer service experience, strong work ethic, and willingness to learn into a VA role. If you’re looking for a reliable, organized, and experienced professional who can provide excellent remote support, I’d love the opportunity to work with you. Thank you!