
*collection/Billing
*Tech support
*Auditing
*Account creation for finance/loan
*Verification call
*Scheduling
In my past work as customer service representative i can really say that it wasn’t an easy job. Especially taking rude, harsh , racist , upset customer. One trait that makes me a good employer is empathy. I understand that employees have different needs and challenges, so I listen to them, communicate clearly, and treat everyone with respect while still maintaining accountability and high standards.