About Me

• Hours wanted: Full-Time
• English Level: Fluent English (self-rated)

Profile Summary

I have experience working as a Customer Service Representative in the BPO industry, handling customer questions and concerns through phone, email, and chat. I also have experience in hotel booking support, appointment scheduling, lead qualification, data entry, and updating customer records using CRM systems. I’m comfortable using computers, Microsoft Office, Google Workspace, CRM systems, email, and chat tools. I’m a reliable and hardworking person who takes my responsibilities seriously, makes sure to be on time, follows instructions, and is always willing to learn. I can adjust to new tasks and work environments, stay focused when things get busy, and work well with a team. I may not know everything at first, but I’m willing to learn, put in the effort, and prove that I’m someone the company can trust and depend on.